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IT Services

Full Service IT

TECHsperience offers full service IT services, acting as your full service offsite IT department. We will administer and advise on your entire computer infrastructure. This includes Server Monitoring, Security Auditing, Workstation and Server imaging and maintenance, Backup Monitoring and testing, tech planning, lifecycle management, and new software advisory and implementation.

Mobile Computing

TECHsperience supports its clients with mobility and flexibility in mind. We have many years of experience with mobile computing security standards and protocols.

  • Does your Laptop configuration provide seamless connectivity with your office network?
  • Is your laptop creating secure backups using industry standard online backup software?
  • If you lose your laptop, is your important client data secure?
  • Are your network resources available to you wherever you take your laptop?
  • Are your emails and contacts in sync between your phone, laptop, and office?

At TECHsperience, we seek to help your organization with answering these questions and developing reasonable measures to protect your computer systems and data.

Tech Support

TECHsperience provides on-call technical support for issues required immediate attention, including Internet connectivity problems, virus infection, data loss, and hardware failure. Tech support can be negotiated as part of a comprehensive technology support contract or purchased on a per incident basis. Immediate phone support is also available by phone during regular business hours.

Security and Best Practices

Today's security standards are far ahead of where they were only a few years ago. Despite advances in the security field TECHsperience has found that many small companies and non-profits do not even know where to begin when it comes to technology and information security.

  • Do you have written Internet and Appropriate Use internal policies?
  • Are your email passwords being sent over a secure connection every time you log in?
  • Are your passwords in line with security standards to avoid today's typical hacking techniques? Have you changed them in the last 6 months?
  • Is your server making security logs? Are there any undesirable computers accessing your server? Is anyone checking regularly?
  • How many external people currently have access to your company's computer resources?
  • Do you know if your server is directly and publicly accessible?

At TECHsperience, we seek to help your company with answering questions like these and developing reasonable measures to protect your computer systems and data.